They work well, but one failed after a very short period of time. However, the bulb was replaced quickly

Easy to install. Very happy with purchase

I'll begin by saying I've owned both B22 and E27 versions of the essentials bulbs and they've always been rock solid and responsive in my apple homekit environment.

The new GU10 versions however are the opposite of this. I've been using these for 3 months now and they work properly about 50% of the time. The other 50% they either won't turn at all or show the wrong colour or at the wrong brightness. Was using them in my kitchen but had to remove them as they were too flaky. Very disappointing considering the high cost.

They have potential, but they're not living up to it at the moment

Disappointing. Buggy firmware but I am confident of a fix. We are being charged for a beta product at best

The bulbs are extremely unreliable, purchased 27 bulbs and have not had a point in the last month where all bulbs are connected and responding, maintaining a stable thread connection seems all but impossible
Customer support has been very generic and poor, ignoring information I have provided in previous communications and asking me to try things I have already stated has been done