ON ALL ITEMS
Product description should be updated to say that only 3 pieces of mounting tape come with it and not four.
I recieved a light kit as a gift and so excited because I have wanted one for a long time I opened the box immediately and got to work on setting it up only to discover that a light panel some linkers and command strips were not included, but only after I had placed them on my wall, the customer service rep I was in contact with was amazing! Taking care of everything so I did not have to take everything down and return to where it was purchased. After some minor requests were made by this agent and delivered to her by me within a week a had everything I needed that should have come with the kit. She stayed with me on this service request the whole time . Not having to. Deal with multiple people on one issue does make a difference as I did not have to explain my situation to people who do not know what is going on with anything, she was a real pleasure to work with
Great product backed by great after sales service
I love my Nanoleaf Rhythm panels and have been impressed by their support. I call, they answer. I email, they reply. Sent me one panel as promised quickly. Very happy.